FAQs

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FAQs Page

Which countries does Sun.Sea.Salt ship to?

Sun.Sea.Salt provides services, and ships worldwide.

What payment methods does Sun.Sea.Salt accept?

Sun.Sea.Salt accepts Visa, MasterCard and American Express credit card payments. You also have the option to pay via bank transfer.

Is Sun.Sea.Salt secure for shopping?

Yes. Security is very important to us and Sun.Sea.Salt doesn’t share or distribute any customer information.
Also, our website is secured with SSL technology and all the transactions are encrypted. If you check at the location (URL) field at the top of the browser you will notice that it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.

How is Sun.Sea.Salt's Return and Exchange Policy?

Sun.Sea.Salt offers an exchange or return within 14 (fourteen) days from the delivery date of the items to the customer.

Claims concerning possible returns or refunds of goods must be unworn, unwashed merchandise, with all labels intact and where relevant hygiene straps must be in place.

For more details, check our Return and Exchange Policy.

For further enquiries, emails us at contact@sunseasaltstore.com.

Where do I send the returned or exchanged product?

All returns and exchanges are accepted in our offices in Warsaw, Poland. Please find the address below:

Sun.Sea.Salt, ul. Chmielna 73b/lok. 29, 00-801 Warszawa, Polska

How can I track my order?

When your order is shipped, we send you an email within 1 working day, containing a tracking number of your purchase.
If you did not receive this email, please contact us at contact@sunseasaltstore.com

How long does the delivery take, and how much will it cost?

The Basic delivery takes from 1 to 5 days to deliver and the Express delivery is the next day, or 2 days according to the country.

The prices change according to the areas and relevant countries provided by FedEx or DHL.

How will I know which size to choose?

On our Size Chart, you can find the right size for you with the help of our indicative measurements, from S to L.

Can I order different sized top and bottom for bikinis?

Yes, you can order separate top and bottom, please enter separately for which top size, and for which bottom size you would like to place an order on.

I cannot find the answers to my questions, how do I reach Sun.Sea.Salt Customer Care Team?

For any enquiries and concerns, please email us at contact@sunseasaltstore.com

Does Sun.Sea.Salt have coupon codes?

Yes, however Sun.Sea.Salt only offers coupon codes with promotions. Please subscribe to our weekly newsletter in order to be informed of the upcoming promotions.

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